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THE USE OF SOCIAL MEDIA WHATSAPP AMONG ENGLISH EDUCATION STUDENTS FOR SOLVING THESIS WRITING PROBLEMS
Corresponding Author(s) : Syarwan Ahmad
Humanities & Social Sciences Reviews,
Vol. 8 No. 3 (2020): May
Abstract
Purpose of the study: This study aimed to analyze the use of social media, WhatsApp, among the UIN (Universitas Islam Negeri) Ar-Raniry's English Language Education Program undergraduate students for solving their thesis writing problems, focusing on the effects of the WhatsApp use and to inquire whether WhatsApp communication helps them solve their thesis writing problems.
Methodology: The design of this study is descriptive qualitative in nature. The researchers selected 30 English Language Education Program undergraduate students comprising 9 male and 21 female students who were writing theses as participants. This study used the semi-structured interview to collect detailed information needed for this research. The researchers used note-taking and recording device using Galaxy Note 8.
Main Findings: Findings revealed that the use of social media, WhatsApp, among the undergraduate students of the UIN Ar-Raniry' English Language Education Program, shows a positive impact on solving the problems they face regarding their thesis writing. The findings also indicated that the use of social media, WhatsApp, has put students at ease in solving their various problems regarding thesis writing constraints.
Application of the study: This study can be very useful for the students writing theses, and thesis supervisors. The findings of this research give insights and provide information and theories related to thesis writing issues. Studies on this issue lack in the field of education in general and thesis related problem sharing and supervisee-supervisor relationships in particular.
Novelty/Originality of the study: The findings justify how the use of WhatsApp brings about positive effects and partly solve students' thesis writing problems. The findings revealed that these research benefits readers enhance existing knowledge and contributes to the construction of new knowledge in the field of education. Therefore, researchers recommend further research on the effects and benefits or other aspects of social media usage.
Keywords
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- Adrian-Taylor, S. R., Noels, K. A., & Tischler, K. (2007). Conflict between international graduate students and faculty supervisors: Toward effective conflict prevention and management strategies. Journal of Studies in International Education, 11(1), 90–117. https://doi.org/10.1177/1028315306286313 DOI: https://doi.org/10.1177/1028315306286313
- Ahad, A. D. & Lim, S.M.A. (2014). Convenience or nuisance? The 'WhatsApp' dilemma. Procedia-Social and Behavioural Sciences, 155, 189-196. https://doi.org/10.1016/j.sbspro.2014.10.278 DOI: https://doi.org/10.1016/j.sbspro.2014.10.278
- Akintola, M., Bello, M. B., & Daramola, D.S. (2016). Usage of WhatsApp as social media platform among undergraduate students. Nigerian Journal of Educational Technology, 1(1). 1-14.
- Arifin, H. F. (2015). Pengaruh WhatsApp terhadap perilaku tertutup mahasiswa [The influence of WhatsApp on student’s closed behavior]. (Bachelor’s thesis). UIN Sunan Kalijaga, Yogjakarta.
- Baker, L., & Oswald, D. (2010). Shyness and online social networking services. Journal of Social and Personal Relationships, 27, 873-889. https://doi.org/10.1177/0265407510375261 DOI: https://doi.org/10.1177/0265407510375261
- Balakrishnan, V., & Loo, H.S. (2012). Mobile phone and short message services appropriation, usage and behavioral issues among university students. Journal of Social Sciences, 8(3), 364-371). https://doi.org/10.3844/jssp.2012.364.371 DOI: https://doi.org/10.3844/jssp.2012.364.371
- Bansal, T., & Joshi, D. (2014). A study of students' experiences of WhatsApp mobile learning. Global Journal of Human-Social Science, 14(4), 26-33.
- Berndtsson, M., Hansson, J., Olsson, B., & Lundell, B. (2008). Thesis project: A guide for students in computer science and information system (2nd ed). Springer. https://doi.org/10.1007/978-1-84800-009-4 DOI: https://doi.org/10.1007/978-1-84800-009-4
- Blair, L. (2016). Writing a graduate thesis or dissertation. Springer. https://doi.org/10.1007/978-94-6300-426-8 DOI: https://doi.org/10.1007/978-94-6300-426-8
- Bouhnik, D., & Deshen, M. (2014). WhatsApp goes to school: Mobile instant messaging between teachers and students. Journal of Information Technology Education Research, 13, 217-231. https://doi.org/10.28945/2051 DOI: https://doi.org/10.28945/2051
- Church, K., & de Oliveira, R. (2013). What's up with WhatsApp? Comparing mobile instant messaging behavior with traditional SMS. Proceedings of Mobile HCI 2013 – Collaboration and Communication (pp. 352-361). Munich, Germany. https://doi.org/10.1145/2493190.2493225 DOI: https://doi.org/10.1145/2493190.2493225
- Chuttur, M.Y. (2009). Overview of the Technology Acceptance Model: Origins, developments and future directions. Indiana University, USA. Sprouts:Working Papers on Information System, 9(37), 1-23.
- Creswell, J. W. (2008). Educational research: Planning, conducting and evaluating quantitative and qualitative research (3rd Ed.). Pearson Prentice Hall.
- Darmono., & Hasan, A. (2005). Menyelesaikan skripsi dalam satu semester [Complete a thesis in one semester]. Grasindos.
- Eyadat, Y.A. (2016). Status of WhatsApp applications usage by the information technology and computer science students at Yarmouk University in Yordan. Proceedings of INTED2016 Conference (pp. 3585-3595). Valencia, Spain. https://doi.org/10.21125/inted.2016.1862 DOI: https://doi.org/10.21125/inted.2016.1862
- Fajri, N. (2016). Assessing unity, coherence and word usage in student writing. English Education Journal, 7(1), 102-116.
- Fathy, S. & Fattah, S. A. (2015).The effectiveness of using WhatsApp messenger as one of mobile learning technique to develop students' writing skills. Journal of Education and Practice, 6(32), 115-127.
- Gasaymeh, A. M., & Aldalalah, O.M. (2013). The impact of using SMS as learning support tool on students' learning. International Education Studies, 6(10), 112-123. https://doi.org/10.5539/ies.v6n10p112 DOI: https://doi.org/10.5539/ies.v6n10p112
- Gasaymeh, A. M., &Qablan, B.M. (2013). SMS as out-of-class, student-instructor interaction tool: A case study of Jordanian graduate students' perceptions usage. International Education Studies, 6(8), 147-160. https://doi.org/10.5539/ies.v6n8p147 DOI: https://doi.org/10.5539/ies.v6n8p147
- Gasaymeh, A. M. (2017). University students' use of WhatsApp and their perceptions regarding its possible integration into their education. Global Journal of Computer Science and Technology: Interdisciplinary, 17(1), 1-9.
- Jisha, K., &Jebakumar (2014). WhatsApp: A trend setter in mobile communication among Chennai Youth. IOSR Journal of Humanities and Social Science, 199(9), 1-6.
- Junco, R., Heiberger, G., &Loken, E. (2010). The effect of Twitter on college student engagement and grade. Journal of Computer Assisted Learning, 27(2), 119-132. https://doi.org/10.1111/j.1365-2729.2010.00387.x DOI: https://doi.org/10.1111/j.1365-2729.2010.00387.x
- Kaplan, A. M. &Haenlein, M. (2010). User of the world, unite:The challenges and opportunities of social media. Business Horizons, 53(1), 59-68. https://doi.org/10.1016/j.bushor.2009.09.003 DOI: https://doi.org/10.1016/j.bushor.2009.09.003
- Kheryadi. (2017). The implementation of "Whatsapp" as a media of English language teaching. Loquen, 10(2), 1-13. https://doi.org/10.32678/loquen.v10i2.685 DOI: https://doi.org/10.32678/loquen.v10i2.685
- Lerman, K. (2007). Social information processing in news aggregation. IEEE Internet Computing, 11(6), 16-28. https://doi.org/10.1109/MIC.2007.136 DOI: https://doi.org/10.1109/MIC.2007.136
- Malecela, I. O. (2016). Usage of Whatsapp among Postgraduate Students of Kulliyyah of Education, International Islamic University Malaysia. International Journal of Advanced Engineering Research and Science (IJAERS),3(10), 126-137. https://doi.org/10.22161/ijaers/310.21 DOI: https://doi.org/10.22161/ijaers/310.21
- Montag, C., BÅ‚aszkiewicz, K., Sariyska, R., Lachmann, B., Andone, I., Trendafilov, B., Eibes, M., & Markowetz, A. (2015). Smartphone usage in the 21st century: Who is active on WhatsApp? BMC Research Notes, 8, 331-336. https://doi.org/10.1186/s13104-015-1280-z DOI: https://doi.org/10.1186/s13104-015-1280-z
- Moskvicheva, N., Bordovskaia, N., &Darinskaya, L. (2015). The role of students' and supervisors' interaction in research projects: Expectations and evaluations. Procedia-Social and Behavioural Sciences, 117, 576-583. https://doi.org/10.1016/j.sbspro.2015.01.163 DOI: https://doi.org/10.1016/j.sbspro.2015.01.163
- Ngaleka, A., & Uys, W. (2013, June). M-learning with WhatsApp: A conversation analysis. In International Conference on e-Learning (p. 282). Academic Conferences International Limited.
- Obaidillah, M. & Rahman, M.A. (2018). The impact of internet and social media on the habit of reading books: A case study on Southern Region of Bangladesh. Studies in English Language and Education, 5(1), 25-39. https://doi.org/10.24815/siele.v5i1.8966 DOI: https://doi.org/10.24815/siele.v5i1.8966
- Othman, S. S., Nayan, L.M., Tiung, L.K., & Hassan, F. (2019). Issues and challenges of future newspapers. Humanities and Social Sciences Reviews, 7(5), 364-373. https://doi.org/10.18510/hssr.2019.7541 DOI: https://doi.org/10.18510/hssr.2019.7541
- Paltridge, B. & Starfield, S. (2007). Thesis and dissertation writing in a second language. Routledge. https://doi.org/10.4324/9780203960813 DOI: https://doi.org/10.4324/9780203960813
- Poerwadarminta, W.J.S. (2002). Kamusumum Bahasa Indonesia [Indonesian dictionary]. Balai Pustaka.
- Rambe, P., & Chipunza, C. (2013). Using mobile devices to leverage student access to collaboratively-generated resources: A case of WhatsApp instant messaging at a South African University. International Conference on Advanced Information and Communication Technology for Education (ICAICTE 2013) (pp. 331-337). Atlantis Press. https://doi.org/10.2991/icaicte.2013.66 DOI: https://doi.org/10.2991/icaicte.2013.66
- Rovai, A.P. (2002). Development of an instrument to measure classroom community. Internet and Higher Education, 17, 197-211. https://doi.org/10.1016/S1096-7516(02)00102-1 DOI: https://doi.org/10.1016/S1096-7516(02)00102-1
- Shamsuddin, M. F, Ali, A.M., Wahid, R.B., &Saidun, Z. (2019). Factors influence undergraduate students' decision making to enroll and social media application as an external factor. Humanities & Social Sciences Reviews,7(1),126-136. https://doi.org/10.18510/hssr.2019.7116 DOI: https://doi.org/10.18510/hssr.2019.7116
- Singh, P. & Dwivendi, Y.B. (2013). Social media and awareness in global society. International Journal of Humanities and Global & Social Sciences, 1(1), 48-56.
- Steward, C. J., & Cash, W. (2014). Interviewing principles and practices. McGraw-Hill Education.
- Sugiono. (2016). Metodologi penelitian kuantitatif, kualitatif, dan R & D [Quantitative, qualitative, research methodologies, and R & D]. Alfabeta.
- Sukrillah, A., Ratnamulyani, I. A., & Kusumadinata, A. A. (2017). Pemanfaatan media social melalui Whatsapp group FEI sebagaisaranakomunikasi [Utilization of social media through Whatsapp group FEI as a communication facility]. Jurnal Komunikatio, 3(2), 95-103. https://doi.org/10.30997/jk.v3i2.919 DOI: https://doi.org/10.30997/jk.v3i2.919
- Tiwari, R. P., & Sharma, L. M. (n.d). Use of WhatsApp in knowledge sharing. Academia.edu. http://www.academia.edu/27143185/USE_OF_WHATSAPP_IN_KNOWLEDGE_SHARIN
- Udenze, S. (2017). Is WhatsApp messaging subsuming conventional SMS? International Journal of Advance Research and Publications, 1(6), 105-109.
- Yeboah, J., & Ewur, G.D. (2014). The impact of WhatsApp messenger usage on students' performance in TertiaryInstitution in Ghana. Journal of Education and Practice,5(6), 157-164.
- Yeboah, S.T., Horsu, E.N., & Abdulai, A. (2014). Usage of WhatsApp and voice call (phone call): Preference of Polytechnic students in Ghana. Science Journal of Business and Management, 2(4), 103-108. https://doi.org/10.11648/j.sjbm.20140204.11 DOI: https://doi.org/10.11648/j.sjbm.20140204.11
- Zhitomirsky-Geffet, M., & Blau, M. (2017). Cross-generational analysis of information seeking behaviour of smartphone users. Aslib Journal of Information Management, 69(6), 721-739. https://doi.org/10.1108/AJIM-04-2017-0083 DOI: https://doi.org/10.1108/AJIM-04-2017-0083
References
Adrian-Taylor, S. R., Noels, K. A., & Tischler, K. (2007). Conflict between international graduate students and faculty supervisors: Toward effective conflict prevention and management strategies. Journal of Studies in International Education, 11(1), 90–117. https://doi.org/10.1177/1028315306286313 DOI: https://doi.org/10.1177/1028315306286313
Ahad, A. D. & Lim, S.M.A. (2014). Convenience or nuisance? The 'WhatsApp' dilemma. Procedia-Social and Behavioural Sciences, 155, 189-196. https://doi.org/10.1016/j.sbspro.2014.10.278 DOI: https://doi.org/10.1016/j.sbspro.2014.10.278
Akintola, M., Bello, M. B., & Daramola, D.S. (2016). Usage of WhatsApp as social media platform among undergraduate students. Nigerian Journal of Educational Technology, 1(1). 1-14.
Arifin, H. F. (2015). Pengaruh WhatsApp terhadap perilaku tertutup mahasiswa [The influence of WhatsApp on student’s closed behavior]. (Bachelor’s thesis). UIN Sunan Kalijaga, Yogjakarta.
Baker, L., & Oswald, D. (2010). Shyness and online social networking services. Journal of Social and Personal Relationships, 27, 873-889. https://doi.org/10.1177/0265407510375261 DOI: https://doi.org/10.1177/0265407510375261
Balakrishnan, V., & Loo, H.S. (2012). Mobile phone and short message services appropriation, usage and behavioral issues among university students. Journal of Social Sciences, 8(3), 364-371). https://doi.org/10.3844/jssp.2012.364.371 DOI: https://doi.org/10.3844/jssp.2012.364.371
Bansal, T., & Joshi, D. (2014). A study of students' experiences of WhatsApp mobile learning. Global Journal of Human-Social Science, 14(4), 26-33.
Berndtsson, M., Hansson, J., Olsson, B., & Lundell, B. (2008). Thesis project: A guide for students in computer science and information system (2nd ed). Springer. https://doi.org/10.1007/978-1-84800-009-4 DOI: https://doi.org/10.1007/978-1-84800-009-4
Blair, L. (2016). Writing a graduate thesis or dissertation. Springer. https://doi.org/10.1007/978-94-6300-426-8 DOI: https://doi.org/10.1007/978-94-6300-426-8
Bouhnik, D., & Deshen, M. (2014). WhatsApp goes to school: Mobile instant messaging between teachers and students. Journal of Information Technology Education Research, 13, 217-231. https://doi.org/10.28945/2051 DOI: https://doi.org/10.28945/2051
Church, K., & de Oliveira, R. (2013). What's up with WhatsApp? Comparing mobile instant messaging behavior with traditional SMS. Proceedings of Mobile HCI 2013 – Collaboration and Communication (pp. 352-361). Munich, Germany. https://doi.org/10.1145/2493190.2493225 DOI: https://doi.org/10.1145/2493190.2493225
Chuttur, M.Y. (2009). Overview of the Technology Acceptance Model: Origins, developments and future directions. Indiana University, USA. Sprouts:Working Papers on Information System, 9(37), 1-23.
Creswell, J. W. (2008). Educational research: Planning, conducting and evaluating quantitative and qualitative research (3rd Ed.). Pearson Prentice Hall.
Darmono., & Hasan, A. (2005). Menyelesaikan skripsi dalam satu semester [Complete a thesis in one semester]. Grasindos.
Eyadat, Y.A. (2016). Status of WhatsApp applications usage by the information technology and computer science students at Yarmouk University in Yordan. Proceedings of INTED2016 Conference (pp. 3585-3595). Valencia, Spain. https://doi.org/10.21125/inted.2016.1862 DOI: https://doi.org/10.21125/inted.2016.1862
Fajri, N. (2016). Assessing unity, coherence and word usage in student writing. English Education Journal, 7(1), 102-116.
Fathy, S. & Fattah, S. A. (2015).The effectiveness of using WhatsApp messenger as one of mobile learning technique to develop students' writing skills. Journal of Education and Practice, 6(32), 115-127.
Gasaymeh, A. M., & Aldalalah, O.M. (2013). The impact of using SMS as learning support tool on students' learning. International Education Studies, 6(10), 112-123. https://doi.org/10.5539/ies.v6n10p112 DOI: https://doi.org/10.5539/ies.v6n10p112
Gasaymeh, A. M., &Qablan, B.M. (2013). SMS as out-of-class, student-instructor interaction tool: A case study of Jordanian graduate students' perceptions usage. International Education Studies, 6(8), 147-160. https://doi.org/10.5539/ies.v6n8p147 DOI: https://doi.org/10.5539/ies.v6n8p147
Gasaymeh, A. M. (2017). University students' use of WhatsApp and their perceptions regarding its possible integration into their education. Global Journal of Computer Science and Technology: Interdisciplinary, 17(1), 1-9.
Jisha, K., &Jebakumar (2014). WhatsApp: A trend setter in mobile communication among Chennai Youth. IOSR Journal of Humanities and Social Science, 199(9), 1-6.
Junco, R., Heiberger, G., &Loken, E. (2010). The effect of Twitter on college student engagement and grade. Journal of Computer Assisted Learning, 27(2), 119-132. https://doi.org/10.1111/j.1365-2729.2010.00387.x DOI: https://doi.org/10.1111/j.1365-2729.2010.00387.x
Kaplan, A. M. &Haenlein, M. (2010). User of the world, unite:The challenges and opportunities of social media. Business Horizons, 53(1), 59-68. https://doi.org/10.1016/j.bushor.2009.09.003 DOI: https://doi.org/10.1016/j.bushor.2009.09.003
Kheryadi. (2017). The implementation of "Whatsapp" as a media of English language teaching. Loquen, 10(2), 1-13. https://doi.org/10.32678/loquen.v10i2.685 DOI: https://doi.org/10.32678/loquen.v10i2.685
Lerman, K. (2007). Social information processing in news aggregation. IEEE Internet Computing, 11(6), 16-28. https://doi.org/10.1109/MIC.2007.136 DOI: https://doi.org/10.1109/MIC.2007.136
Malecela, I. O. (2016). Usage of Whatsapp among Postgraduate Students of Kulliyyah of Education, International Islamic University Malaysia. International Journal of Advanced Engineering Research and Science (IJAERS),3(10), 126-137. https://doi.org/10.22161/ijaers/310.21 DOI: https://doi.org/10.22161/ijaers/310.21
Montag, C., BÅ‚aszkiewicz, K., Sariyska, R., Lachmann, B., Andone, I., Trendafilov, B., Eibes, M., & Markowetz, A. (2015). Smartphone usage in the 21st century: Who is active on WhatsApp? BMC Research Notes, 8, 331-336. https://doi.org/10.1186/s13104-015-1280-z DOI: https://doi.org/10.1186/s13104-015-1280-z
Moskvicheva, N., Bordovskaia, N., &Darinskaya, L. (2015). The role of students' and supervisors' interaction in research projects: Expectations and evaluations. Procedia-Social and Behavioural Sciences, 117, 576-583. https://doi.org/10.1016/j.sbspro.2015.01.163 DOI: https://doi.org/10.1016/j.sbspro.2015.01.163
Ngaleka, A., & Uys, W. (2013, June). M-learning with WhatsApp: A conversation analysis. In International Conference on e-Learning (p. 282). Academic Conferences International Limited.
Obaidillah, M. & Rahman, M.A. (2018). The impact of internet and social media on the habit of reading books: A case study on Southern Region of Bangladesh. Studies in English Language and Education, 5(1), 25-39. https://doi.org/10.24815/siele.v5i1.8966 DOI: https://doi.org/10.24815/siele.v5i1.8966
Othman, S. S., Nayan, L.M., Tiung, L.K., & Hassan, F. (2019). Issues and challenges of future newspapers. Humanities and Social Sciences Reviews, 7(5), 364-373. https://doi.org/10.18510/hssr.2019.7541 DOI: https://doi.org/10.18510/hssr.2019.7541
Paltridge, B. & Starfield, S. (2007). Thesis and dissertation writing in a second language. Routledge. https://doi.org/10.4324/9780203960813 DOI: https://doi.org/10.4324/9780203960813
Poerwadarminta, W.J.S. (2002). Kamusumum Bahasa Indonesia [Indonesian dictionary]. Balai Pustaka.
Rambe, P., & Chipunza, C. (2013). Using mobile devices to leverage student access to collaboratively-generated resources: A case of WhatsApp instant messaging at a South African University. International Conference on Advanced Information and Communication Technology for Education (ICAICTE 2013) (pp. 331-337). Atlantis Press. https://doi.org/10.2991/icaicte.2013.66 DOI: https://doi.org/10.2991/icaicte.2013.66
Rovai, A.P. (2002). Development of an instrument to measure classroom community. Internet and Higher Education, 17, 197-211. https://doi.org/10.1016/S1096-7516(02)00102-1 DOI: https://doi.org/10.1016/S1096-7516(02)00102-1
Shamsuddin, M. F, Ali, A.M., Wahid, R.B., &Saidun, Z. (2019). Factors influence undergraduate students' decision making to enroll and social media application as an external factor. Humanities & Social Sciences Reviews,7(1),126-136. https://doi.org/10.18510/hssr.2019.7116 DOI: https://doi.org/10.18510/hssr.2019.7116
Singh, P. & Dwivendi, Y.B. (2013). Social media and awareness in global society. International Journal of Humanities and Global & Social Sciences, 1(1), 48-56.
Steward, C. J., & Cash, W. (2014). Interviewing principles and practices. McGraw-Hill Education.
Sugiono. (2016). Metodologi penelitian kuantitatif, kualitatif, dan R & D [Quantitative, qualitative, research methodologies, and R & D]. Alfabeta.
Sukrillah, A., Ratnamulyani, I. A., & Kusumadinata, A. A. (2017). Pemanfaatan media social melalui Whatsapp group FEI sebagaisaranakomunikasi [Utilization of social media through Whatsapp group FEI as a communication facility]. Jurnal Komunikatio, 3(2), 95-103. https://doi.org/10.30997/jk.v3i2.919 DOI: https://doi.org/10.30997/jk.v3i2.919
Tiwari, R. P., & Sharma, L. M. (n.d). Use of WhatsApp in knowledge sharing. Academia.edu. http://www.academia.edu/27143185/USE_OF_WHATSAPP_IN_KNOWLEDGE_SHARIN
Udenze, S. (2017). Is WhatsApp messaging subsuming conventional SMS? International Journal of Advance Research and Publications, 1(6), 105-109.
Yeboah, J., & Ewur, G.D. (2014). The impact of WhatsApp messenger usage on students' performance in TertiaryInstitution in Ghana. Journal of Education and Practice,5(6), 157-164.
Yeboah, S.T., Horsu, E.N., & Abdulai, A. (2014). Usage of WhatsApp and voice call (phone call): Preference of Polytechnic students in Ghana. Science Journal of Business and Management, 2(4), 103-108. https://doi.org/10.11648/j.sjbm.20140204.11 DOI: https://doi.org/10.11648/j.sjbm.20140204.11
Zhitomirsky-Geffet, M., & Blau, M. (2017). Cross-generational analysis of information seeking behaviour of smartphone users. Aslib Journal of Information Management, 69(6), 721-739. https://doi.org/10.1108/AJIM-04-2017-0083 DOI: https://doi.org/10.1108/AJIM-04-2017-0083